There has been a quiet revolution happening. Beyond the delivery of goods and services, consumers are increasingly looking to break out and experience new things and, ultimately, improve their lives.
Our lives as well as our businesses are built on trust. Trust between owners and employees. Between internal teams and divisions. Between individual employees. And, perhaps most importantly, between a business and its customers.
So how does Trust factor in your business relationships? And what can you do to build more of it?
There is a difference between managing people and leading people. A big difference. Management consists of controlling a group of people to accomplish a goal. Leadership refers to an individual’s ability to influence, motivate and enable others to contribute to organisational and personal success.